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crm Software Development Company

Custom CRM Software Development Services

CHL Softech, an acknowledged CRM software company, assures you of CRM applications that are reliable, scalable, and easy to use and are created with your business objectives in mind. From enhanced customer relations to automated workflows for improved efficiency, customized CRM is our forte. We develop such CRM solutions to assist companies, whether startups or established enterprises, in generating real outcomes by simplifying sales, marketing, and support.

Hire CRM developers from CHL Softech, one of the most trusted names in CRM development, and change the way you manage customer interactions and business growth.

Why Choose CHL Softech as Your CRM Software Development Agency?

Choosing the right CRM development partner is crucial. At CHL Softech, we combine deep industry knowledge with technical expertise to offer CRM solutions that align with your business goals.

Here's why businesses prefer CHL Softech:

  • Experience: 13+ years of CRM experience within several industries.
  • Custom Solutions: CRMs developed to be fit into your existing workflows.
  • Scalability: Our CRMs are designed to scale with the business.
  • Security: Enterprise-grade security for information concerning your customers.
  • Integration: Easy interfacing with all your existing tools and platforms.
  • Support: 24/7 Customer Support and CRM Maintenance.

Our team consists of developers, business analysts, and UI/UX designers who work together to develop CRM systems that are easy to use, very handy, and very strong.

Industry-Specific CRMs That We Build

Different industries have different CRM needs. CHL Softech specializes in creating industry-specific CRM solutions to address unique business challenges.

We develop CRM systems for:

Healthcare

Patient records, appointments, insurance integration.

Education

Alumni relations, admissions tracking, and student lifecycle management.

Retail & E-commerce

Inventory synchronization, loyalty programs, and customer segmentation.

Real Estate

The big three: contracts, leads, and listings.

Travel & Hospitality

Itinerary arrangements, reservations, and collecting feedback from customers.

Finance

Client data, compliance tracking, portfolio management.

NGOs

Donor management, volunteer coordination, grant tracking.

Manufacturing

Dealer network management, after-sales service, complaint tracking.

Our focus is on delivering CRM systems that understand your business and enhance your customer interactions.

Meeting All Your CRM Needs

Whether you're a startup, SME, or large enterprise, CHL Softech has the expertise to meet all your CRM requirements:

  • New CRM system development
  • Existing CRM enhancement
  • Migration to a new platform
  • CRM maintenance and support
  • CRM consulting and strategy

We perform all the CRM development procedure-from requirement gathering and system architecture to deployment and support.

Need to Build a New CRM?

Building a CRM from scratch offers the flexibility to design the system exactly how your business needs it. At CHL Softech, we guide you through every step of the journey.
Our approach to new CRM development includes:

Requirements Analysis
Workflow Design
UI/UX Prototyping
Backend & Frontend Development
Integration with Third-party Tools
Testing & Deployment
Training & Documentation

How do custom-made CRMs ensure a higher rate of actual adoption by users, streamlined workflows, and increased productivity?

Our Process

Agile and transparent development processes are followed to ensure timely delivery and the best performance.

Discovery & Planning

Knowledge of your users, workflows, and business objectives.

Design & Prototyping

Assessing technology, budget, and timeline.

Development

Best-in-class technologies are used to build the frontend, backend, and integrations.

Testing

Extensive user experience, security, and performance testing.

Deployment

Complete support for on-premises or cloud deployment.

Support & Maintenance

Constant enhancements and round-the-clock assistance to guarantee that the CRM remains current.

Types of CRM

CHL Softech offers all varieties of CRM systems so that they may satisfy different business needs:

Operational CRM

Sales automation, marketing automation, service automation.

Analytical CRM

Analysis of massive customer data, trends, and insights.

Collaborative CRM

Sharing of customer information across departments.

Strategic CRM

Long-term planning for customer engagements.

We help you decide which is best suited for your current needs and future growth.

Improving Your Current CRM?

Is your CRM just a little slow or ineffective in the task? CHL Softech help businesses to upgrade and optimize these existing systems.

Our CRM improvement services include:

Feature enhancements

UI/UX modernization

Workflow automation

Performance tuning

System migration

New integrations

Let us turn your legacy CRM into a modern, user-friendly system.

Advanced CRM Capabilities We Implement

We integrate cutting-edge functionalities to make your CRM a powerful business tool.

AI-powered lead scoring and customer insights

Workflow automation and notifications

Real-time dashboards and analytics

Chatbot integration for instant support

Omnichannel communication (email, chat, SMS, social)

Marketing automation

Role-based access control

Document and contract management

Advanced reporting and forecasting

How We Make CRM a Part of Your Business Ecosystem

Our CRM systems are not standalone tools—they're an integral part of your business ecosystem.

We ensure seamless integration with:

ERP systems

Email marketing platforms

Payment gateways

Project management tools

Inventory management

Accounting software

Data analytics dashboards

Mobile apps

We deliver connected systems that enhance collaboration, efficiency, and data accuracy.

Core Technologies We Use in CRM Projects

To build high-performing CRM systems, CHL Softech uses the latest and most reliable technologies across every layer of development.

Platforms

Salesforce
Dynamics 365
Zoho CRM
SugarCRM
HubSpot
Custom CRM

Custom Development: Back End

Node.js
Python
PHP
Java
.NET Core

Custom Development: Front End

React.js
Angular
Vue.js
HTML5
CSS3
Bootstrap

API and Integrations

RESTful & GraphQL APIs
Zapier
Integromat
Payment Gateways
SMS/Email APIs

DevOps

Docker
Kubernetes
Jenkins
GitLab CI

Automation

Selenium
Appium
TestComplete

CI/CD Tools

GitHub Actions
GitLab CI/CD
CircleCI

Clouds

AWS
Microsoft Azure
Google Cloud Platform (GCP)
DigitalOcean

Database Management

MySQL
PostgreSQL
MongoDB
Microsoft SQL Server

Data Analytics

Power BI
Tableau
Google Data Studio
Apache Spark

Reporting Tools

Jasper Reports
Crystal Reports
Zoho Analytics
Custom reporting dashboards

Partner with CHL Softech for Smart CRM Development

You can rely on CHL Softech as your development partner whether you're building a new CRM, upgrading an old system, or integrating CRM with other business tools.

Through teamwork, creativity, and quality, we create more than just software; we create enduring relationships. Allow us to assist you in developing a CRM system that will inspire your employees, satisfy your clients, and accelerate the expansion of your business.

Frequently Asked Questions

What is a CRM?
Customer Relationship Management (CRM) system is software that enables businesses to capture all communication with customers and nurture lasting relationships for business growth.
How can a custom CRM software help?
Custom CRM software enables flexibility for the business in the form of feature choice, scalability options, data security, privacy, efficiency and future-proofing. A top custom CRM software development company in Noida like CHL Softech can deliver you the best product.
What could be the budget for a custom CRM?
The development cost varies depending on the features, scale of the project, technology stack, maintenance support , etc.
Why should I hire CHLSoftech for Custom CRM development?
CHL Softech is a top custom CRM software development company in Noida. The company has experience and expertise in making CRM software for any industry. The collaborative nature of our work ensures you get what you seek for your business.
What kind of support is available post-CRM development?
We provide 24/7 maintenance support and regular updates for the software.
Can we scale the Custom CRM software anytime?
Yes, you can scale the software whenever you want as per your needs. As the business grows, you want to add new features or more communication channels to the software. Whatever the case is, we are readily available to scale your software.
What is the duration for custom CRM software development?
It depends on the complexity of the project. From the development stage to testing and deployment, it may take several months.

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